- Q: "Sparks and flames burn holes in my tent even though it is supposed to be fire retardant. Why?”
- A: This is perfectly normal. Fire retardant fabrics still char and become brittle from exposure to flames and spark, but they self extinguish when said flame or spark is gone. Small holes are easily repaired using our tent repair kit.
- Q: "Why does condensation appear on the inside of the tent?”
- A: Moisture from the wet ground, breath and sweating can condense into droplets in the ceiling of the tent. This can be prevented by heating the tent with a stove, the warm air then transports the moisture out through the ventilation hole in the ceiling.
- Q: ”Which way are the skirts of the walls supposed to be?”
- A: Inside the tent unless there is a proper snow cover on the ground. In snowy terrain we recommend laying them flat on the outside and packing snow over them to seal the tent and prevent cold air from blowing in under the walls.
- Q: ”Do I really need to clean and dry the tent after use?”
- A: Yes you do! No matter how mildew resistant the fabric is you should always clean and dry the tent before packing it away for storage. Neglecting basic maintenance may seriously shorten the service life of the tent.
- Q: ”I broke/lost a pole/peg, what should I do?”
- A: Buy a new one, contact us or your local retailer for further advice.
